Legal

Terms of Use

Last updated: 12 June 2026

Welcome to OVERFLOW. These Terms of Use ("Terms") govern your access to and use of the OVERFLOW website (overflowspace.nz) and the OVERFLOW warehouse marketplace platform, operated by OVERFLOW Limited ("OVERFLOW", "we", "us", "our"). By accessing or using our website, you agree to be bound by these Terms.

1. About OVERFLOW

OVERFLOW is a marketplace platform that connects businesses seeking short-term warehouse, shed, and yard space with property owners who have available capacity. OVERFLOW acts as an intermediary and is not a party to any licence to occupy agreement between space seekers and property owners.

2. Eligibility

To use OVERFLOW, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding agreements
• Provide accurate and complete registration information
• Be a New Zealand-based business or individual (for the current service area)

3. Account and Registration

When you submit a listing or enquiry through OVERFLOW, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.

4. For Space Seekers

If you are seeking warehouse, shed, or yard space through OVERFLOW:

• OVERFLOW will use reasonable efforts to match you with suitable available space based on your requirements
• All space is subject to availability and the property owner's approval
• Pricing shown on the platform is indicative and may vary by listing; the final price will be confirmed before any agreement is entered into
• You are responsible for inspecting and satisfying yourself about the suitability of any space before entering into a licence to occupy
• You must use the space in accordance with the terms of the licence to occupy agreement and all applicable laws

5. For Property Owners

If you list space on OVERFLOW:

• You must have the legal right to offer the space for short-term use
• You are responsible for ensuring the space is safe, compliant with all applicable building codes, and accurately described
• You set the pricing, availability, and terms for your listing
• OVERFLOW charges a commission on completed bookings only; there is no cost to list
• You must maintain adequate building and public liability insurance for the property
• You agree to enter into OVERFLOW's standard licence to occupy agreement with approved tenants

6. Licence to Occupy Agreements

All bookings facilitated through OVERFLOW are governed by a standard licence to occupy agreement. This agreement is between the property owner and the space seeker. OVERFLOW is not a party to this agreement but may assist in its administration.

The licence to occupy is not a lease and does not create a tenancy under the Property Law Act 2007 or any other legislation.

7. Fees and Payment

OVERFLOW's fee structure is as follows:

• Space seekers: No platform fees. You pay only the rate shown on the listing.
• Property owners: A commission is charged on completed bookings. The commission rate will be agreed before your first listing goes live.
• All prices shown on the platform are in New Zealand Dollars (NZD) and are inclusive of GST where applicable.

8. Cancellation and Refunds

Cancellation terms are set out in each individual licence to occupy agreement. Generally:

• Cancellations must be communicated to OVERFLOW in writing
• Refund eligibility depends on the notice period provided and the specific terms of the agreement
• OVERFLOW reserves the right to charge a reasonable administration fee for cancellations

9. Limitation of Liability

To the maximum extent permitted by New Zealand law:

• OVERFLOW provides the platform on an "as is" basis and makes no warranties about the suitability, safety, or condition of any listed space
• OVERFLOW is not liable for any loss, damage, or injury arising from the use of any space booked through the platform
• OVERFLOW is not responsible for the conduct of property owners or space seekers
• Our total liability to you for any claim arising from your use of the platform is limited to the fees paid to OVERFLOW in connection with the relevant booking

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under the Consumer Guarantees Act 1993 or other applicable New Zealand legislation.

10. Intellectual Property

All content on the OVERFLOW website, including text, graphics, logos, and software, is the property of OVERFLOW Limited or its licensors and is protected by New Zealand and international intellectual property laws. You may not reproduce, modify, or distribute any content without our prior written consent.

11. Acceptable Use

You agree not to:

• Use the platform for any unlawful purpose
• Provide false or misleading information in any listing or enquiry
• Interfere with the operation of the website or platform
• Attempt to circumvent OVERFLOW to deal directly with parties introduced through the platform
• Use automated tools to scrape or extract data from the website

12. Dispute Resolution

If a dispute arises between a property owner and a space seeker, OVERFLOW may assist in mediation but is not obligated to resolve the dispute. Any legal disputes relating to these Terms will be governed by the laws of New Zealand and subject to the exclusive jurisdiction of the New Zealand courts.

13. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of the platform after changes constitutes acceptance of the updated Terms.

14. Termination

We may suspend or terminate your access to the platform at any time if you breach these Terms or if we reasonably believe your use of the platform is harmful to OVERFLOW, other users, or third parties.

15. Contact Us

If you have questions about these Terms, please contact us:

OVERFLOW Limited
Palmerston North, New Zealand
Email: hello@overflowspace.nz
Phone: 027 807 2962